6/24/2022: For all under mask services we require a same day rapid antigen Covid test. Click for more details here.

KOI COVID-19 UPDATES

As Utah’s first piercing-exclusive studio established in 1997, we have operated in times of pre-regulation, and helped to write the first piercing regulations in 2006. We will continue to maintain our high standards of professionalism and safety.  We are excited to welcome our clients back to Koi, and excited to offer the individualized experience that you have grown to expect from Koi.

 

 

***Update*** 6/24/2022: Due to Covid cases on the rise, we are continuing to offer under mask services with the following;

  • A negative COVID rapid test (we are accepting at home tests, please read below**)  the same day as the appointment.

 

**When taking a home test, PLEASE take a photo of the at home test prior to taking and after you’re completed. We look at the timestamps of the photos to ensure the entire time elapsed for the test.

 

If you cannot provide a test for your appointment, we will not be able to provide service and it will be treated as a same day cancellation and you will be charged $15, so please come prepared!

Appointment ONLY

No more long lines! Our lobby will be closed to walk-ins as we limit the number of people in the studio at any given time. Please book your appointment online. Upon arrival for your appointment, please call 801-463-7070 and staff will give you instructions. We will do our very best to stay on time and honor appointment times, but please be patient as we navigate individual piercing needs and expanded disinfecting procedures. We will not compromise safety for profit. This also means that during this time, we have a strict late policy. If you are more than 10 minutes late to your appointment, there is a chance we will not be able to perform every service, or worst case scenario, see you at all. While we are understanding of most situations, please be punctual as we will not make others wait so that you can be seen.

What piercings are you not offering?

At this time, we are not offering any initial piercings for the following;

  • Cheeks

We do not know when we will be offering these services again. We are allowing jewelry changes for these piercings but are not providing initial piercings. Cheeks are a very finicky piercing to begin with, we highly recommend not getting them pierced.

Mandatory face coverings

Please bring a mask with you. Piercing is a practice that does not allow for social distancing. Therefore to maintain the safety of clients and staff, we ask that everyone wear a face mask. At this time, we are not allowing the use of cloth face coverings (Hair wraps, bandanas, gators, etc.) If you do not have a face covering, or if staff has concerns about your face covering, you will be charged a $2 mask fee and given a face mask.

What to expect

Upon entering Koi, you may be asked about symptoms, recent travel, and your temperature will be taken. If you feel unwell prior to your appointment, please call and reschedule. You will be provided with hand sanitizer. We ask that only the person with the appointment enter the building, unless the client is a minor, then one legal guardian may accompany them. We ask that you respect social distancing, observe written rules, and keep your mask in place at all times. We also ask that credit cards be used in lieu of cash whenever possible.

Do I need an appointment to just look at jewelry?

Yes. As we have learned, we only have a certain amount of space to allow for social distancing, we do not want to crowd our lobby at this time. If you know exactly what you would like, we can have you pay for the piece over the phone and bring it out to you curbside or you can browse our webstore here. ***Please note, if you need a piece installed you will need an appointment and you can buy jewelry then.***

We want to sincerely thank you for your support through the last 24 years! Most of all, we want to thank and acknowledge your patience and cooperation as we navigate this brave new normal together. We here at KOI are very aware that we enjoy the most educated and discerning clientele our community has to offer. We consider it our unique challenge and pleasure to earn that privilege every day, one piercing at a time. In working with our local health department, our medical liaisons, and closely with our local and worldwide piercing community, there are some things that we have changed in the interest of public health and safety in order to protect our staff and to do our part to insure that we are still the safest option for your piercing needs.

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